Refund Policy

Last updated: August 31, 2026

Eligible returns and exchanges

For clarity, We accept returns of defective and non-defective items, and we accept exchanges subject to available inventory. A change of mind, personal preference, or an incorrect selection qualifies as a non-defective return.

Condition and request window

In practical terms, Only new, unused items in original condition qualify. Original packaging, tags, accessories, and included materials must be retained, and the request must be made within 30 days after delivery.

How returns work

Please note that Returns are completed by mail. A free return label is included in the package, and no restocking fee is charged. Do not mail anything back without authorization.

Damaged or incorrect orders

When applicable, Products that are damaged, defective, incorrect, incomplete, or materially different from their description may be reported for review. Provide the order number, checkout email, an explanation, and photos or video of the product and packaging.

Refund timing

To keep expectations clear, After approval, the refund is returned to the original payment method and processed within 10 days. A bank or card issuer may need additional time to post the credit.

Exchange availability

For clarity, An approved exchange depends on stock at the time it is processed. If the requested replacement is unavailable, we will explain the available resolution.